Privacy Policy

Effective Date: March 20, 2026


Ultimate Pros (“Ultimate Pros,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit theultimatepros.com, submit a quote request, contact us by phone or text, or otherwise interact with our website and services.


This Privacy Policy is intended to work together with our Terms of Service.


1. Information We Collect

We may collect the following categories of information:

Information You Provide Directly

When you fill out a contact form, request an estimate, call, text, or otherwise contact us, we may collect:

  • your name
  • phone number
  • email address
  • property address or project location
  • project details
  • photos, measurements, or files you choose to send
  • any other information you include in your message

Information Collected Automatically

When you use our website, we may automatically collect certain technical information, such as:

  • IP address
  • browser type
  • device type
  • operating system
  • pages viewed
  • referring website
  • date and time of visits
  • actions taken on the site

Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to improve website functionality, analyze traffic, and understand how visitors use our site.

2. How We Use Information

We may use the information we collect to:

  • respond to inquiries and quote requests
  • communicate with you about your project
  • provide customer service
  • schedule consultations, measurements, or installations
  • improve our website, services, and user experience
  • analyze site traffic and marketing performance
  • maintain business records
  • detect fraud, spam, misuse, or security issues
  • comply with legal obligations
  • enforce our Terms of Service and other agreements

3. How We Share Information

We do not sell your personal information for money.

We may share information in the following circumstances:

  • with service providers that help us operate the website or our business, such as website hosting, form tools, analytics tools, communication platforms, payment processors, or marketing providers
  • with contractors, installers, vendors, or project partners when reasonably necessary to evaluate or complete your request or project
  • when required by law, subpoena, court order, or legal process
  • to protect our rights, property, safety, customers, or business operations
  • in connection with a business transfer, merger, acquisition, restructuring, or sale of assets

We may also share aggregated or de-identified information that does not reasonably identify you.

4. Text Messages, Calls, and Communications

If you contact us by form, phone, or text, you consent to receive communications related to your inquiry, quote request, project, scheduling, and customer service.

These communications may include phone calls, text messages, and emails. Message and data rates may apply depending on your carrier and plan.

We do not use the information you submit through the website for purposes that are inconsistent with this Privacy Policy.

5. Cookies, Analytics, and Advertising Tools

We may use third-party tools that help us understand website traffic and advertising performance.

These tools may collect information about your device, browsing activity, and interactions with our website over time. Depending on the tools installed on your site, this may include website analytics, call tracking, or advertising pixels.

We may use services such as Google Analytics, Google Ads, Meta Pixel, or similar tools to understand traffic, measure marketing performance, and improve our services.

If you are not using any of those tools, delete that sentence.

Most browsers allow you to manage cookies through browser settings. Disabling cookies may affect some website features.

6. Third-Party Links

Our website may contain links to third-party websites, platforms, or services, including social media pages, maps, reviews, suppliers, and payment or scheduling tools.

We are not responsible for the privacy, security, or content practices of third-party websites. Their use is governed by their own terms and policies.

7. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • respond to inquiries
  • manage projects and customer relationships
  • maintain records
  • comply with legal, tax, insurance, warranty, or operational requirements
  • resolve disputes and enforce agreements

Retention periods may vary depending on the nature of the information and the reason it was collected.

8. Data Security

We take reasonable steps to help protect the information we collect from unauthorized access, use, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security. FTC guidance emphasizes that businesses should match their actual data-protection practices to what they tell consumers.

9. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided personal information through our site, contact us and we will review the request.

10. Do Not Track

Some browsers offer a “Do Not Track” setting. Because there is not a universally adopted standard for responding to Do Not Track signals, our website may not respond to those signals.

11. Your Privacy Choices and Rights

Depending on where you live and what laws apply, you may have certain rights regarding your personal information, such as the right to request access to, correction of, or deletion of certain information.

If you would like to make a privacy-related request, contact us using the information below. We may need to verify your identity before responding.

California provides specific privacy rights in some circumstances, but those obligations depend on the law and whether a business meets the applicable thresholds.

12. Florida and U.S. Visitors

Ultimate Pros is based in Florida and primarily serves customers in Miami-Dade County. By using our website, you understand that your information may be processed and stored in the United States.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the Effective Date above.

California DOJ guidance recommends that privacy policies be kept current and reviewed regularly.

14. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, contact:

Ultimate Pros
Miami-Dade County, Florida
Phone: (786)586-3156
Website: theultimatepros.com

info@theultimatepros.com